Dhanvi Cabs Tumkur | Dhanvi cabs - Frequently Asked Questions

Dhanvi cabs – Frequently Asked Questions

We offer wide range of payment option to our customer through secure payment . We accept cash, and payment through various app like Paytm, Google Pay, Phone Pay, BHIM Upi etc.

We provide only A/C cars.
The A/C system is expected to be always working during the trip. The only exception is for trips to hilly areas where the A/C needs to be turned off for driving in hilly region to prevent overload on the car engine.

We understand that plans do change. There are no charges for cancelling a trip upto 24hours in advance.

We provide non AC cabs

We normally send you cab and driver information at least 4 hours before a pickup.

This information is sent to you via email and/or SMS. When creating your booking you have the option to select to receive this information by email, SMS or both.

As soon as you create a booking with us, you will receiving the booking confirmation via email and/or SMS.

Please make sure your correct email and mobile phone information

You may cancel your booking at anytime.
Bookings cancelled within 24hours of pickup time will incur a cancellation fee that will be charged to your account. If you cancel your booking greater than 24hours before your pickup time, the booking may be cancelled at no charge.

Our seating configurations are listed when you are making a reservation. We typically list seating capacity as X +1 where X = number of passengers and the +1 is the chauffeur / driver.

When making the reservation, please be clear on your requirements. You have the option to specify number of passengers, number of small and large luggage pieces and any special request. Our goal is to provide you with a quality service at a fair price.

Information you provide us enables us to find the right vehicle that matches your requirements.

There are no waiting charges up to first 30 minutes during the trip.

At pickup time, your cab will wait for a maximum of 30 minutes. If requested to wait longer (provided the cab driver is able to wait) you will be responsible for waiting charges at the rate of Rs.120/hour.